COVID-19: Canford remains open for business and web orders are being processed normally. Please see our Coronavirus statement for the latest updates.

UK Sales: 0191 418 1122         International: +44 191 418 1133

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NOTICE: Buying from Canford after Brexit and the UK’s departure from the EU

We would like to take this opportunity to thank our international customers for their continued business, and to provide reassurance that Canford is committed to supporting all international customers post Brexit.

We have a robust plan in place. Canford will continue to service all of its valued European customers without disruption. Canford will move goods swiftly and without any of the inconvenience posed by extra formalities resulting from the UK leaving the EU.

Most importantly, Canford customers will be shielded from any additional import costs. Canford will absorb these.
 

Q: Will Brexit change the way Canford exports?
A: No. We remain committed to international sales. Our experienced International Sales and Shipping teams will continue to support overseas customers.

Q: I am based within the EU. Will I incur any additional costs when ordering from Canford?
A: No. Canford will absorb any such costs. There will be no import duty or additional taxes to pay.

Q: I’d like goods shipped to the EU. Do I need to complete any additional paperwork?
A: No. Canford will handle all necessary documentation requirements.

Q: How do I account for VAT when ordering from within the EU?
A: Canford will be clearing goods in France which means those goods will have free circulation in the EU. You will be required to provide your VAT number at the time of order.

Q: Will Canford’s freight rates into the EU change?
A: No. Canford will continue to utilize its buying power to ensure clients benefit from the most economical shipping rates available. More information can be found here.

Q: Does the size of my order to the EU matter?
A: No. Palletized and parcel shipments are handled in the same way.
 

The message to our European customers is very clear: Rest assured. You are in safe hands, and it is business as usual!Debbie Carlisle - International Sales Manager

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