Certification
An external audit is carried out every six months by SGS, an IRCA and UKAS registered verification company.
Canford ISO9001 Certificate.pdf
Quality Policy
Canford Audio Limited assesses customer needs to understand their requirements and to provide service and products tailored to their needs in:
Design, manufacture, stocking, supply and servicing of professional audio and video data products.
Provision and servicing of audio interview equipment and software.
Distributing to audio/video/broadcast and other industries.
Canford Quality Policy.pdf
Supply Chain & Procurement Operations
Sources of supply - direct from manufacturers, distribution companies and other brokers/traders.
Due diligence process undertaken when selecting suppliers - credit checks, supplier questionnaires, and visits to supplier sites if applicable.
Monitoring the performance of the supply chain - supplier evaluation every 3 months based on delivery and product quality performance.
Processes and / or procedures utilised when a supplier is not performing? - root cause analysis, discussion with supplier to resolve, with the last resort being to move the business.
Procedures to control revision level of product - change control is managed under the Quality System and covers all changes that affect the product i.e. material/design/process and manufacturer change.