Delivery charges cover packing, despatch and delivery of goods. Canford despatch goods Monday to Friday only. There are no despatches on English public holidays.
Mainland UK
For the UK mainland, a choice of services is available. The charge is according to the service chosen, regardless of the size or weight of the consignment.
Standard service is free on orders of £100 or more (ex. VAT).
UPS and FedEx are our preferred carriers, plus Royal Mail for small packets and Palletline for pallets.
| Service |
Cost when order value... |
| Under £100 |
£100 or more |
| Standard (upto 3 days) |
£8.00 |
FREE |
| Next day |
£10.00 |
| Next day before 12:00 |
£15.00 |
| Next day before 10:30 |
£20.00 |
| Next day before 09:30 |
£25.00 |
| Saturday delivery |
£30.00 |
Non‑mainland UK
(Northern Ireland, Scottish islands, Channel Islands, Isle of Man)
For deliveries to non-mainland UK the standard service charge is fixed for all orders unless it includes items that indicate: "Additional shipping surcharges may apply outside UK mainland".
UPS and FedEx are our preferred carriers, plus Royal Mail for small packets and Palletline for pallets.
| Service |
Cost |
Expected Delivery |
| Standard |
£15.00 |
Typically 2 days (Scottish islands may vary, please enquire). |
| Express |
POA |
Prices for timed deliveries and availability to your location will be quoted on request, please enquire. |
Europe
(EU, Liechtenstein, Norway & Switzerland)
For deliveries to Europe a choice of standard or express service is available. The charge for the standard service is fixed¹, regardless of the size or weight of the consignment. Prices for express services or including insurance will be quoted on request.
Deliveries to EU member states are on a DDP (Delivered Duty Paid) basis and require a valid EU VAT number for either the invoice or delivery address. Deliveries to Liechtenstein, Norway & Switzerland are on a DAP (Delivered At Place) basis, according to Incoterms® 2020.
| Countries |
Service (working days) |
|
Standard¹ |
Express |
| Belgium, France, Germany, Ireland, The Netherlands |
£15.00
2-5 days
|
1-2 days
|
| Austria, Czech Republic, Denmark, Finland, Greece, Italy, Poland, Portugal, Spain², Sweden |
£20.00
2-6 days
|
1-2 days
|
| Bulgaria, Croatia, Cyprus, Estonia, Hungary, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Romania, Slovakia, Slovenia, Switzerland |
£25.00
2-7 days
|
1-2 days
|
¹
Fixed rate standard shipping does not apply to customers on contract pricing and excludes oversize products where indicated.
²
Excludes the Canary Islands which are classed as international.
Standard Service to Europe
Typical Standard Service shipping time in working days (excluding weekends) to European countries.
| Zone 1 £15.00 |
| Belgium | 2-3 days |
| France | 2-3 days |
| Germany | 3 days |
| Ireland | 4-5 days |
| Netherlands | 2-5 days |
Standard Service to Europe
Typical Standard Service shipping time in working days (excluding weekends) to European countries.
| Zone 2 £20.00 |
| Austria | 3-5 days |
| Czech Republic | 3-4 days |
| Denmark | 2-4 days |
| Finland | 5-6 days |
| Greece | 4-6 days |
| Italy | 3-4 days |
| Poland | 4-5 days |
| Portugal | 3-4 days |
| Spain | 2-4 days |
| Sweden | 3-5 days |
Standard Service to Europe
Typical Standard Service shipping time in working days (excluding weekends) to European countries.
| Zone 3 £25.00 |
| Bulgaria | 7 days |
| Croatia | 3-7 days |
| Cyprus | 3-4 days |
| Estonia | 5-6 days |
| Hungary | 4-5 days |
| Latvia | 5-6 days |
| Liechtenstein | 3-5 days |
| Lithuania | 4-6 days |
| Luxembourg | 2-3 days |
| Malta | 3-4 days |
| Norway | 2-6 days |
| Romania | 5-6 days |
| Slovakia | 4-5 days |
| Slovenia | 3-7 days |
| Switzerland | 2-4 days |
International
Prices are ex-works Washington. Delivery and insurance will be quoted on request. We reserve the right to implement a documentation charge where appropriate. Origin declaration, certificates of origin and legalised documents are chargeable.
As a guide, freight costs for international shipments start at £9.75 on orders under 2kg.
Click & Collect
You can now choose to collect your order free of charge from our premises at:
Canford Audio Limited
Elliott House
Crowther Road
Washington
NE38 0BW
UK
How to find us
Collections can be be made from 09:00 - 17:00, Monday to Friday, excluding English public holidays.